Terms of
Service

1. Acceptance and authority

By using the website, submitting a project request, accepting a proposal, or signing a service agreement, you agree to the provisions that apply to that activity. If you act for a business, brand, organization, or project, you represent that you have authority to submit information, give instructions, approve work, and enter the applicable agreement for that party.

If you do not agree with these website Terms, do not use the website form. Submitting a request starts a conversation only. It does not guarantee availability, reserve production time, require Reachquill Content to accept an engagement, or create a payment obligation.

2. Services and displayed starting prices

Reachquill Content offers the following service categories:

• Content Strategy Development — from $850 per project;
• Social Media Content Management — from $1,150 per month;
• Advertising Campaign Setup — from $750 per campaign;
• Paid Advertising Management — from $1,000 per month, with advertising spend billed separately;
• Marketing Copywriting — from $400 per project;
• Branded Content Creation — from $650 per package; and
• Content Calendar & Campaign Planning — from $575 per project.

“From” prices are starting points, not binding quotes. Final fees depend on scope, number and type of deliverables, platforms, campaign complexity, volume, research, review rounds, timing, third-party costs, and any ongoing management. Advertising spend is not part of a management fee unless a written proposal expressly says otherwise.

The exact deliverables, responsibilities, schedule, revision allowance, fees, payment schedule, and other project requirements will be stated in a proposal, order, statement of work, or service agreement. That written project document is called the “Service Agreement” in these Terms. If a Service Agreement conflicts with these Terms, the Service Agreement controls for that engagement.

3. Proposals, scheduling, and changes

A proposal is valid for the period stated in it and may be revised or withdrawn before acceptance. Work is scheduled after the acceptance and payment conditions in the Service Agreement are satisfied. Dates are estimates unless a Service Agreement expressly identifies a firm deadline.

A request outside the approved scope, an added channel or deliverable, a new concept after direction is approved, extra revision rounds, expedited work, or reversal of an earlier approval may require a written change, added fee, and adjusted schedule. Reachquill Content will seek approval before carrying out material out-of-scope billable work.

4. Client responsibilities

The client agrees to provide accurate and timely information, materials, access, instructions, feedback, and approvals reasonably needed for the engagement. The client should identify one person authorized to consolidate feedback and approve work.

Before publication or campaign activation, the client is responsible for reviewing and approving factual statements, product and service descriptions, prices, offers, claims, testimonials, disclosures, promotions, audience instructions, legal requirements, and brand requirements. Reachquill Content may rely on an approval given by the client’s authorized contact.

The client represents that it has appropriate rights, permissions, licenses, consents, and substantiation for materials and instructions it provides. This covers names, trademarks, images, music, footage, customer lists, audience data, testimonials, product claims, promotions, website content, social accounts, and platform access.

Client delays may move production or launch dates. Reachquill Content is not responsible for a missed date or reduced campaign window caused by late access, materials, feedback, approvals, payment, platform review, or another dependency outside our reasonable control.

5. Fees, invoices, and payment

Fees, deposits, recurring charges, approved expenses, and payment dates are stated in the Service Agreement or invoice. The website does not take online payment. Payment instructions are provided separately after an engagement is accepted.

The client is responsible for approved advertising spend, platform charges, stock assets, music or font licenses, specialist production, software, and other third-party costs unless the Service Agreement states that a named cost is part of the quoted fee. Applicable taxes are added where required.

Reachquill Content may pause work after written notice when an undisputed invoice is overdue. Any late charge or collection cost applies only when disclosed in the Service Agreement and permitted by law.

6. Monthly and recurring engagements

A monthly service continues only under the renewal and cancellation provisions stated in its Service Agreement. Reachquill Content does not enroll a visitor in recurring billing through this website. Before a recurring engagement begins, the client should receive the billing amount or calculation method, billing frequency, service period, renewal terms, and cancellation method in writing.

Unless a Service Agreement provides a different method, a client may cancel future monthly periods by sending written notice to contact@reachquillcontent.com before the next billing date. Cancellation affects future periods and does not by itself create a refund for a service period that has already begun.

7. Revisions and acceptance

The Service Agreement should state the revision rounds provided for each deliverable. A revision is a reasonable change that remains consistent with the approved scope and direction. A new concept, new deliverable, changed strategy, changed platform, or reversal of an approved direction may be treated as added work.

The client should identify errors and requested changes during the stated review window. If no window is stated, review should occur within a reasonable time based on the work and schedule. Publication, campaign activation, or written approval generally constitutes acceptance of the approved version, without removing a remedy that cannot lawfully be waived.

8. Intellectual property and working files

Client materials

The client keeps ownership of material it provides. The client grants Reachquill Content and necessary service providers permission to copy, adapt, host, and use that material only as reasonably needed for the engagement, recordkeeping, security, and legal compliance.

Final client-specific deliverables

Ownership or license rights for final paid deliverables are defined in the Service Agreement. If the agreement does not address the point, Reachquill Content transfers its rights in the approved, client-specific final deliverables after all fees for that work are paid, excluding Reachquill Materials and third-party material.

Reachquill Materials

Reachquill Content keeps ownership of its pre-existing or reusable methods, templates, planning systems, know-how, tools, processes, working files, generic concepts, and components. When any such material is embedded in a paid final deliverable, the client receives a continuing, non-exclusive right to use it as part of that deliverable for the client’s business purposes.

Third-party material and unused work

Fonts, music, images, footage, software, platform assets, and other third-party material remain subject to their provider’s license. Unused concepts, pitches, drafts, and rejected work remain with Reachquill Content unless a Service Agreement says otherwise.

9. Portfolio use and confidentiality

After the client publicly releases final work, Reachquill Content may identify the client and display non-confidential final work in a portfolio or business presentation unless a Service Agreement, nondisclosure agreement, or written client instruction prohibits that use.

Each party will use reasonable care to protect the other party’s non-public business information and use it only for the engagement. This duty does not cover information that becomes public without breach, was already lawfully known, is independently developed, or is lawfully received from another source without a confidentiality duty. A separate nondisclosure agreement controls if it conflicts with this section.

10. Advertising platforms and results

Search engines, social networks, advertising platforms, and other third parties control their own accounts, policies, review decisions, auctions, delivery, data, availability, and enforcement. Reachquill Content does not guarantee ad approval, placement, reach, impressions, clicks, leads, sales, rankings, audience size, conversion rate, or return on advertising spend.

Performance is affected by factors outside Reachquill Content’s control, such as the client’s offer, pricing, website, fulfillment, market demand, competition, audience data, budget, platform changes, and sales process. When optimization is part of an engagement, adjustments are based on the available data and agreed objective, not a guaranteed outcome.

Reachquill Content may decline or pause an instruction that reasonably appears unlawful, deceptive, unsupported, unsafe, infringing, or contrary to platform policy.

11. Website use

You may not use the website to submit unlawful, deceptive, abusive, infringing, or malicious material; impersonate another person; probe or bypass security; distribute harmful code; overload the site or form; scrape personal information; or interfere with ordinary operation. Reachquill Content may block abusive traffic and preserve relevant security records.

A review submission must reflect the submitter’s genuine experience and must not include confidential information, unlawful material, unsupported accusations, or third-party personal information. Submission does not guarantee publication. Reachquill Content may verify, moderate, decline, or remove a review and will not publish a submitted review automatically. Any editing for length or clarity should preserve the meaning of approved feedback.

External links and third-party services are provided for context or project operation. Reachquill Content is not responsible for a third party’s terms, privacy practices, content, outages, security, or decisions.

12. Service disclaimers

To the maximum extent permitted by law, the website and services are provided “as is” and “as available.” Reachquill Content disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise uninterrupted website access, error-free third-party platforms, or a particular commercial result.

Nothing in these Terms removes a warranty, duty, or remedy that cannot lawfully be excluded.

13. Responsibility for claims and damages

To the maximum extent permitted by law, neither party is responsible to the other for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profit, revenue, goodwill, data, or opportunity, arising from the website or an engagement, even if the possibility was communicated.

To the maximum extent permitted by law, Reachquill Content’s total responsibility arising from a claim will not exceed the fees paid or payable for the specific service giving rise to the claim during the six months before the event that caused it. These boundaries do not apply where applicable law prohibits them.

The client agrees, to the extent permitted by law, to defend and reimburse Reachquill Content for a third-party claim arising from client-provided materials, data, products, services, claims, instructions, account access, breach of an agreement, or violation of law or third-party rights. Reachquill Content will provide reasonable notice and cooperation. A settlement may not admit fault by or impose a non-monetary duty on Reachquill Content without written approval.

14. Suspension and termination

Either party may end a Service Agreement as stated in that agreement and the Refund & Cancellation Policy. Reachquill Content may suspend or end work after notice when the client materially breaches an agreement, fails to pay an undisputed amount, creates a legal or security risk, gives unlawful instructions, abuses personnel, or misuses the service.

When an engagement ends, the client remains responsible for work performed and approved non-cancelable commitments through the effective end date. Provisions concerning payment, confidentiality, intellectual property, responsibility for claims, disputes, and other provisions that should logically continue will survive.

15. Wyoming law and disputes

These Terms and website-related disputes are governed by the laws of the State of Wyoming, without applying conflict-of-law rules. Subject to a different written Service Agreement and any law that requires another forum, state and federal courts serving Natrona County, Wyoming will have exclusive jurisdiction, and the parties consent to venue there.

Before filing a claim, each party agrees to send written notice describing the dispute and allow at least 30 days for a good-faith effort to resolve it informally. This does not prevent urgent relief where waiting would cause irreparable harm or cause a legal deadline to expire.

16. General provisions and changes

These Terms and the applicable Service Agreement are the entire agreement on their subject. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be adjusted only as much as needed and the rest will continue. The client may not transfer an engagement without written approval. Reachquill Content may use qualified contractors while remaining responsible for its contractual duties.

Neither party is responsible for delay caused by an event beyond reasonable control, except payment for work already performed. These Terms may be updated prospectively by posting a revised version. Reachquill Content plans to review them at least annually and sooner when services, operations, or applicable law materially changes.